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Tell us what's going on. If it's about a specific route, pasting the Google Maps link you were converting helps a lot.
Question about the ad-free upgrade? Restore purchase lives in the app under Settings and re-applies a purchase you have already made on any device signed in to the same Apple Account. Refunds are handled by Apple at reportaproblem.apple.com — we can't issue them ourselves, but write in anyway if something looks wrong and we'll help you sort it out.
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